The Essential Blog

Why You Should Work with a Local Point of Sale Company

Posted by Heather Leekins on Mar 29, 2017 8:00:00 AM

Purchasing a point of sale (POS) system is an important investment that will have a direct impact on how efficiently your business operates. You will probably spend a lot of time researching options that work best for your business, looking for the features and functions your business needs, and matching prices to your budget. You will focus so much attention on the perfect POS solution, do you also research the best place to buy your POS system? The answer is a resounding YES!

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There are a many reasons why working with a POS professional is smart. Let's review three.

Location, Location, Location
A POS provider that is in close proximity to your business can only benefit you in the long (and short) run. The POS provider that’s nearby can make in-person visits to show you the technology you are going to purchase. They can answer questions and put to rest any doubts you may have about this new technology. When you choose a POS provider with an office nearby, you’ll get an accessible partner that’s ready to spring into action whenever they’re needed. When something goes wrong with your POS, having the ability to call on a local technician can help minimize your downtime and loss of any sales.
Additionally, local POS providers typically offer training, support, making them a one-stop shop for all of your POS needs. This is an important point to consider for small businesses that don’t have an in-house IT staff.

Accomplished Integrators
POS systems can be more valuable to your business if they integrate with the rest of your store systems and technology. Integrated systems offer a number of benefits including greater accuracy by eliminating the need to re-enter data and allowing systems to communicate with each other, making processes such as order fulfillment and inventory management easier. A POS provider experienced in working with your industry or market will understand your business needs and how to provide an integrated system to address them.

Cost vs. Value
Don’t make the mistake that many small businesses do; chasing the lowest upfront POS cost with online companies. If the deal seems too good to be true, it usually. Many small businesses end up with increased support costs, high credit card processing rates, and integration issues with a POS system they purchased at a “special deal” online.

The partnership you develop with your POS provider can also provide value by allowing you to focus more on your business, and not trying to manage your technology needs.
Because your POS system is a great investment, you’ll want a technology partner who is just as invested in the success of it as you are. Working with a top-notch POS provider is one way to maximize your technology ROI and minimize total cost of business ownership as you can keep your costs as low as possible by not having to look elsewhere for service and support.

Choosing an industry-proven POS partner is just about as important as picking the right POS system itself and you should view your provider as your trusted consultant.  It's a partnership after all.

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